Responsible Gaming
at bdbajji

1. 18+ Age Restriction

bdbajji operates strictly as an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, or participate in any form of gambling on this site. This policy applies to all players in Bangladesh without exception.

Age verification is a mandatory step in the bdbajji account registration and KYC process. All players are required to submit a valid government-issued identity document — such as a National Identity Card (NID) or passport — before their first withdrawal is processed. Where our compliance team has reason to suspect that a player may be under the age of 18, the account will be suspended pending verification, regardless of the player's stated age at registration.

Protecting Minors in Your Household

If you share a device or computer with family members — including younger siblings or children — we recommend taking the following steps to prevent underage access to bdbajji and other gambling platforms:

• Never share your bdbajji login credentials or OTP codes with anyone in your household.
• Log out of your bdbajji account fully after every session on a shared device.
• Use device-level parental controls or content filtering software to restrict access to gambling websites for minors.
• Store your device securely when not in use to prevent unsupervised access.

2. Signs of Problem Gambling

For the overwhelming majority of players, gambling at bdbajji is a recreational activity enjoyed in moderation. However, for some individuals, gambling can escalate into a pattern of behaviour that causes harm — financially, emotionally, or relationally. Recognising the early warning signs is the first step toward addressing the issue.

Problem gambling can affect anyone, regardless of age, income level, or background. It is not a moral failing — it is a recognised behavioural condition that responds well to early intervention and support. The following signs may indicate that gambling is becoming a problem:

• Spending more time or money on gambling than you originally intended.
• Gambling with money needed for essential expenses such as rent, food, or utility bills.
• Feeling anxious, irritable, or depressed when not gambling or when trying to cut back.
• Lying to family members or friends about how much time or money you spend gambling.
• Chasing losses — continuing to bet after a losing session in an attempt to win back what was lost.
• Borrowing money from friends, family, or financial services to fund gambling activity.
• Gambling interfering with work, study, relationships, or daily responsibilities.
• Unsuccessful attempts to reduce or stop gambling despite wanting to do so.

3. Self-Assessment

The following questions are designed to help you reflect honestly on your current relationship with gambling. There are no right or wrong answers — this is a private exercise for your own benefit. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of the responsible gaming tools on your bdbajji account or to contact our support team for guidance.

4. Deposit Limits

Deposit limits are one of the most practical responsible gaming tools available on bdbajji. They allow you to set a hard cap on the total amount of Bangladesh Taka (৳) you can deposit over a defined rolling period — daily, weekly, or monthly. Once you reach your limit, bdbajji will decline any further deposit attempts until the period resets.

Setting a deposit limit is a proactive decision that many responsible players make at the start of their time on the platform. It does not restrict your ability to play with your existing balance — it only limits the amount of new money you can add to your account within the chosen period.

How to Set a Deposit Limit on bdbajji

5. Time-Out Features

A time-out is a short-term pause from all gambling activity on bdbajji. Unlike self-exclusion (which is a longer-term measure), a time-out is designed for players who want to take a brief step back — whether to clear their head after a losing session, observe a religious period such as Ramadan, or simply take a scheduled break from gaming.

bdbajji offers time-out periods of 24 hours, 7 days, and 30 days. During a time-out:

• You cannot log in to your bdbajji account.
• You will not receive any promotional emails, SMS messages, or push notifications from bdbajji.
• Any pending withdrawals already in progress at the time the time-out is activated will continue to be processed normally.
• The time-out cannot be cancelled or shortened once it has been activated — it runs its full duration.

When the time-out period ends, your account will automatically be re-enabled and you may log in as normal. If you feel you need a longer break after your time-out expires, we encourage you to consider the self-exclusion option described in the next section.

6. Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming protection available on bdbajji. It is designed for players who recognise that their gambling has moved beyond recreational activity and who want a firm, enforced break from the platform.

bdbajji offers the following self-exclusion durations: 6 months, 1 year, 3 years, or permanent (indefinite) exclusion. When self-exclusion is activated:

• Your bdbajji account is suspended immediately and you cannot log in for the duration of the exclusion.
• All marketing communications from bdbajji — including promotional offers, bonus notifications, and tournament invitations — are permanently stopped for the exclusion period.
• Any remaining balance in your account at the time of self-exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or bank account) within the standard processing window.
• You will not be able to create a new bdbajji account using a different email address or mobile number during the exclusion period. Attempts to circumvent self-exclusion are taken seriously and may result in permanent account closure.

Requesting Self-Exclusion

To activate self-exclusion on your bdbajji account, contact our support team directly at support@bdbajji with the subject line "Self-Exclusion Request". Include your registered account username and your chosen exclusion duration. Our team will process the request and confirm activation within 24 hours. Account access is suspended from the moment the request is received — not from the confirmation date.

7. Support Resources

bdbajji takes problem gambling seriously and we encourage any player who feels that gambling is negatively affecting their life — or the life of someone they care about — to seek support. Our platform support team is available 7 days a week via email and can provide confidential guidance on using the responsible gaming tools available on bdbajji.

In addition to the tools available on this platform, a number of organisations provide free, confidential support to individuals affected by problem gambling in Bangladesh and internationally. We encourage players to reach out to these resources without hesitation:

8. Our Commitments

bdbajji is committed to operating a safe and ethical online gambling platform for players across Bangladesh. Responsible gaming is not an afterthought for us — it is built into the core of how we operate. The following commitments guide our approach to player protection:

• Age verification: We verify the age of every player before processing a withdrawal. Players suspected of being under 18 have their accounts suspended pending document verification.
• No marketing to vulnerable players: bdbajji does not direct promotional communications at players who have set deposit limits, activated time-outs, or been flagged for problem gambling indicators. Players under self-exclusion receive no marketing at all.
• Trained support staff: Our customer support team receives training on responsible gaming indicators and how to respond helpfully and compassionately when players raise concerns about their gambling behaviour.
• Proactive monitoring: bdbajji uses account activity monitoring to identify patterns that may indicate problem gambling — such as extended sessions, rapid repeated deposits, or significant changes in betting behaviour. Where such patterns are detected, a support team member may reach out to the player directly.
• Fair play: All games offered on bdbajji use certified random number generators (RNGs) and operate to published return-to-player (RTP) percentages. We do not manipulate outcomes and we do not target players with personalised promotions designed to exploit loss-chasing behaviour.
• Transparent odds and house edge: bdbajji makes information about game odds, RTP rates, and the nature of gambling risk available to all players. Understanding the house edge is fundamental to informed, responsible play.